We’re in this together.
Amidst these unprecedented times, we want you to know that health and safety are our top priorities. We are taking every precaution necessary to limit the spread of COVID-19 and comply with protocols set in place by the World Health Organization (WHO).
Thank you for your patience as we adjust and respond to this situation. During this time, please note a few changes:
• Order processing and returns/exchanges may be delayed by up to 7 days
• Expedited shipping is temporarily on hold
What hasn’t changed: as always, we will strive to provide you quality footwear and exceptional customer service. We hope our footwear helps you to stay happy and healthy by going on walks with your dog, gardening, or dancing in the rain.
We are here for you. If you need anything at all, please reach out to our customer service firstname.lastname@example.org
Learn more about how our carriers are responding:
A letter from our CEO:
During these unprecedented times, we are doing all we can to prioritize the health and safety of our employees via increased sanitation and remote work opportunities. With a lot of uncertainty ahead, it’s important to support one another, be flexible, and spread hope. Thank you to our employees, vendors, and customers for your understanding; we hope you and your families are safe and well. We love hearing from you and find that our website and social posts remain a great way to communicate, should you need to reach us. Stay healthy and hopeful — we're all in this together.
From our family to yours,
Karl Moehring, CEO and all of us at Chooka