Contact Chooka

If you are a retailer please contact sales@washingtonshoe.com

For website inquiries and customer service, please contact customerservice@washingtonshoe.com.


Customer Service

Our Customer Service lines are open Monday-Friday 8:00AM-3:00PM PST. We’re closed on weekends and national holidays. We’re happy to assist you with returns, orders, and general questions.

Toll-Free: (800) 925-7463

Phone: (253) 234-3000

Fax: (253) 234-3001


If you are requesting an exchange, return, or replacement, you can visit our Returns Portal. For any questions about this process, we recommend you reach out to our customer service engagement specialists.


Corporate Offices

Washington Shoe Company

5530 S 226th Street

Kent, WA 98032

Toll-Free: (800) 925-7463

Phone: (253) 234-3000

Fax: (253) 234-3001


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Questions, Comments, and Customer Service